Part C: Write a competency-based job description
You are the Reservations Manager of a Wholesale travel company. You have placed the following job advertisement for a Reservations Sales Agent in a national newspaper.
You are to write a competency-based job description based on this Reservations Sales Agent job you have advertised. Use the job description sample template provided to complete this task.
You may refer to resources such as the text book Management Theory and Practise, Kris Cole, 4thedition, Pearson Australia (Chapter 15) and the Travel Industry Careers website at: www.travelindustrycareers.org.