HC1031 Managing People and Organisations T1 2017 ___________________________________________________________________________________________________ HOLMES INSTITUTE FACULTY OF HIGHER EDUCATION HOLMES INSTITUTE FACULTY OF HIGHER EDUCATION UNDERGRADUATE PROGRAM SUBJECT OUTLINE HC1031 MANAGING PEOPLE AND ORGANISATIONS TRIMESTER 1 / 2017 Holmes Institute is committed to providing the highest quality education in a dynamic, student-centred learning environment. Holmes Institute fosters in its students rational thought, intellectual integrity and social responsibility. www.holmes.edu.au HC1031 Managing People and Organisations T1 2017 2 FACULTY OF HIGHER EDUCATION Holmes Institute Faculty of Higher Education offers business courses that combine discipline-based excellence with practical application. The faculty operates on campuses in Melbourne, Sydney, Brisbane and Hong Kong. The faculty offers a Bachelor of Business, a Bachelor of Professional Accounting, Bachelor of Fashion and Business, a Master of Professional Accounting, a Master of Business Administration and a Graduate Diploma in Business. Details about the members of the faculty can be found on the homepage of the Faculty of Higher Education at www.holmes.edu.au/undergraduate. HOLMES INSTITUTE UNDERGRADUATE PROGRAMS At Holmes Institute, the Bachelor of Business and Bachelor of Professional Accounting programs offer domestic and international students the opportunity to study a set of contemporary subjects in the field of business. These subjects prepare students for the challenges in business environments of the 21st century. These programs emphasize the global and cross-cultural dimensions of business. Teaching utilizes a combination of delivery methods and includes critical analysis and case study methods. A combination of exams, case studies and company analysis are used in assessment. The Bachelors’ programs of Holmes Institute focus on: ï‚· Developing career related capabilities ï‚· Emphasis on business numeracy and literacy ï‚· Managerial proficiency ï‚· The new economy ï‚· Leadership ï‚· Entrepreneurship ï‚· Social responsibility and ethics SUBJECT OVERVIEW & RATIONALE Welcome from the Subject Coordinator Welcome to HC1031 Managing People and Organizations. This subject introduces you to managing people and organizations. Management is a well-established and important discipline, vital to understanding how business and organizations operate. Students who complete this subject will be equipped with a broad range of management knowledge necessary for success in contemporary business environments. It is strongly recommended that you engage actively in discussion and the various activities during the lectures and tutorials. This course introduces you to principles of managing business organisations. Business managers continually respond to the challenges of global competition, rapidly changing technology, cultural and social diversity of an increasingly educated work force and an increasing emphasis on environmental awareness and sound corporate governance. In such an environment, only those organisations whose managers learn from their experiences and adapt to their dynamic environment will be successful. The course critically explores management principles, concepts, models and challenges from both a national and international perspective and requires students to apply their knowledge through case studies and scenarios. HC1031 Managing People and Organisations T1 2017 3 SUBJECT OBJECTIVES & LEARNING OUTCOMES On successful completion of this course, student should be able to: 1. To explain the theoretical foundations of management and organizational studies and apply the knowledge in the context of sounds business ethics 2. To apply critical and analytical thinking, including a capacity to question existing practices and assumptions, to the study of management and organizations 3. To evaluate management and organizational issues relevant to organizations operating in a global and diverse workplace and appraise the politics and ethics of managerial and employee behavior in organizations 4. To demonstrate and apply research skills, showing initiative in consulting the academic literature and integrating fresh ideas into the discourse in preparation for life long learning 5. To demonstrate the capacity to express ideas, concepts and arguments in a logical and coherent written form and in conformity with relevant standards of academic writing. SUBJECT ADMINISTRATION Awards Duration Core/Elective Subject weight BBus, BPA 1 semester Core (B.Bus)/ Elective (BPA) 3 credit points Mode of delivery On campus Prerequisites Nil Workload Students are expected to attend all classes Delivery 2 hrs of lectures and 1 hr tutorial or equivalent Independent study 5 hrs CONTACT DETAILS Subject Coordinator Dr. Anh Le Deborah Thomas Ale@holmes.edu.au DThomas@Holmes.edu.au Lecturers Sydney Campus Jas Paul Chawla Ivana Pavic JChawla@Holmes.edu.au IPavic@my.holmes.edu.au Lecturers Melbourne Campus Dr. Anh Le Deborah Thomas Ale@holmes.edu.au TBA DThomas@Holmes.edu.au Lecturer Brisbane Campus Sudarshan Chalise Erika Belochova SChalise@my.holmes.edu.au TBC Students please note: Holmes Institute provides each student with a Holmes webmail. Faculty and Administrative staff can only communicate with you using your Holmes Institute mail address. Emails from private and/or business email accounts cannot be used and may not be answered. HC1031 Managing People and Organisations T1 2017 4 CONSULTATION TIMES* Monday Tuesday Wednesday Thursday Friday Sydney Campus E-mail E-mail E-mail E-mail E-mail Melbourne Campus E-mail E-mail E-mail E-mail E-mail Brisbane Campus E-mail E-mail E-mail E-mail E-mail *by appointment only STUDENT ASSESSMENT ASSESSMENT TYPE DUE DATE WEIGHT LEARNING OUTCOMES In-class test Wk 6 15% 1 & 5 Group Report Individual Reflection Wk 10 15% 1,2, 3 & 4 Group Organisational Analysis Wk 10 20% 1,2, 3 & 4 End of study period examination Exam week 50% 1,3, & 5 ASSESSMENT POLICY To be eligible to pass this subject, students must complete all forms of assessment and demonstrate achievement of the learning outcomes. All assignments must be submitted electronically using a word processor, uploaded to Blackboard via SafeAssign. Submission deadlines are strictly enforced and late submission incurs penalties of 5 (five) % of the assessment value per calendar day unless an extension and/or special consideration has been granted by the Subject Coordinator prior to the assessment deadline. Unless an extension and/or special consideration has been granted by the Subject Coordinator prior to the assessment deadline, no assessments are accepted after 14 calendar days of the due date or the end of the trimester for assessments due later in a trimester. Students are requested to familiarize themselves with the Holmes Institute Assessment Policy located on the Blackboard Student Subject: HE-General Study Information (HGEN_HE) > General Information > Policies and Procedures > Holmes Institute Student Assessment Policy v1.pdf. HC1031 Managing People and Organisations T1 2017 5 STANDARD GRADING SYSTEM AND DISTRIBUTION GRADE LETTER RANGE High Distinction HD 80% and above Distinction D 70 “ 79% Credit CR 60 “ 69% Pass P 50 “ 59% Fail NN 0-45% (did not meet the standard required according to the learning outcomes in the Subject Guide ) Faculty Pass FP Awarded by the Board of Examiners in exceptional circumstances Supplementary Exam Granted (a temporary grade) NS Supplementary examination granted Deferred Exam (a temporary grade) ND Officially Deferred examination Fail NA Student attempted work but did not submit all of the work required for the subject Fail NR Student did not submit any work according to the schedule in the Subject Guide Outline Result Withheld RW Student was granted extension to submit additional assessments/work Result Withheld WH Outstanding fees or non-return of Holmes Institute materials After Census Withdrawal AC Withdrawal after census; no academic penalty but financial penalty applies * This grade is sometimes referred to as a conc
eded pass at other institutions Explanation of Letter Grade HD Outstanding work which exhibits sophisticated understanding and critical synthesis, analysis and evaluation of the subject matter. While the work utilizes opinions of others, judgements about the value of the subject matter are made and drawn together in an organized whole. Gaps in the subject matter might also be identified and the implications discussed. D Substantial work of high quality, which demonstrates a clear understanding of the subject matter, in which the relationship between the constituent elements are identified clearly and discussed with some level of critical analysis. The work also applies abstract ideas in concrete situations. CR Sound and competent work, which demonstrates a reasonable but not complete grasp of the subject matter. The work utilizes recall and paraphrases the work of others concerning the subject matter. Some basic level of critical analysis is evident. Originality in the work is rarely evident. P Work that demonstrates a satisfactory engagement with the subject matter such that the student is said to have a general understanding of the field. Provides an adequate basis for further study. NN Did not meet the learning objective of the subject HC1031 Managing People and Organisations T1 2017 6 VIEWING STUDENT GRADES Results including the final grade can be viewed via the Grade Centre on Blackboard. Results for all assessments are published within two weeks of the due date of the assessment and the final examination. Students who wish to appeal their mark for a specific assessment are advised to follow the procedures outlined at www.holmes.edu.au /undergraduate/appeals. PLAGIARISM AND ACADEMIC MISCONDUCT Holmes Institute view any forms of academic misconduct as most serious offences. Academic misconduct in any form during an examination is not tolerated and will be dealt with according to the policies and procedures set out in the Holmes Institute Student Handbook (located on Blackboard in the Student General information Subject: HE-General Study Information (HGEN_HE) > General Information > Student Handbook 2010 v.3.pdf). Plagiarism occurs when one uses another person’s ideas or manner of expressing them and passes them off as one’s own work by failing to give appropriate acknowledgement (that is, referencing the source). Any instances of plagiarism will be dealt with promptly). It is important that student reference their work appropriately. The Faculty of Higher Education at Holmes Institute uses the APA (American Psychological Association) style of referencing. A detailed guide to referencing can be found in the Student Handbook. It expected that you will be familiar with the APA style of referencing. USE OF BLACKBOARD Holmes Institute uses Blackboard as its online teaching platform and all students enrolled have access to Blackboard to view and download their lecture material, grades, important announcements on their subjects and discussion rooms for selected subjects. Please note that it is the student’s responsibility to check Blackboard on a regular basis. It is expected that students will have viewed lecture materials and additional readings before class. All students are advised to familiarize themselves with the use of Blackboard. Guides to Blackboard are available in the Resource Centre on each campus. Should you have difficulties accessing and/or using Blackboard, please contact your lecturer or the Holmes Institute Blackboard Helpdesk on: bbhelpdesk@holmes.edu.au. USE OF RESOURCE CENTER AND PROQUEST For most subjects, students are expected to engage in additional research. Textbooks and teaching materials available in the Resource Centre will be of use here. In addition, current students have access to a range of electronic academic journals via Proquest, which is accessible once you log into Blackboard. Should you require any assistance with the use of Proquest and/or online research, please contact your lecturer and/or the Resource Centre staff on your campus. STUDY SKILLS & ACADEMIC SUPPORT Students who have difficulties with their studies and/or specific forms of assessment should visit online Study Skills on www.holmes.edu.au/undergraduate/studyskills. Holmes Institute also offers regular Academic Support, which is free for any student enrolled. See details on http://www.holmes.edu.au/undergraduate/Information. HC1031 Managing People and Organisations T1 2017 7 DETAILED INFORMATION ON SUBJECT ASSESSMENTS Assessment 1: In-class test Weight: 15% of total marks Test will cover topics from Week 1 to Week 5 The class test will be help during the tutorial of Week 6 Assessment 2: Group report Weight: 35% of total marks Length: 500 words (per individual) 1,000 words (group) Due: Week 10, Friday 11pm Formatting: Report and please ensure that the report includes page numbers on each page. Submission: On due date submit to Blackboard on Final submission link Requirement: This will consists of two parts: an individual reflection and a group analysis. Both parts will provide students with an opportunity to reflect on individual and organisational problems and challenges and retrospectively apply concepts and frameworks covered within the subject to suggest how these issues could have been avoided or overcome. The group report will comprise an individual element worth 15% to be completed by each member of the group, and a group element worth 20% which will be produced by the group as a whole. Both parts of the assignment will be submitted on Blackboard as a group assignment in report format. This assignment will allow you to apply the concepts and skills covered in this subject. Its purpose is to draw on the concepts and models used in this course to analyse a problem or challenge and reflect on possible courses of action or strategies that could be used to address it. Part A: Individual Reflective Learning (15%) This should be no more than 500 words Choose a specific incident from your life that you could have handled more effectively. Analyse the incident and derive actions or strategies that you can use next time to improve your management practice should you encounter a similar event. You should draw on concepts covered in the course. Use the following headings to present your review: Selected Incident: Provide a very brief description of a specific incident that you could have handled more effectively. Outline the problem clearly so that you set the scene for your reader and provide a basis for your analysis, but don’t go into excessive detail. It is important to have a clearly focused starting point for any analytical piece of work. Analysis: Look for relevant course concepts to identify why you did not think and act as effectively as you might have. Make sure you clearly identify those concept to which you are referring (maybe print them in bold font). Do not definitions of the concept, instead, show your understanding of relevant concepts by the way you apply them to analyse how you handled the event. Improvement planning: Reflect on your analysis and derive alternative actions or strategies that you will take to manage similar situations more effectively. Explain how you would evaluate your effectiveness at applying HC1031 Managing People and Organisations T1 2017 8 the proposed actions you have identified. Suggest any possible obstacles that you may encounter (e.g. emotions, lack of time, insufficient resources, unsupportive colleagues) and how you will address them. PART B: Group element Organisation Analysis (20%) This should be no more than 1000 words 1. Choose an appropriate organisation for your analysis. This may be the organisation you currently work in or have worked in in the past, or an organisation you are familiar with through personal experience or through the media. If you choose a large organisation, you may opt to focus your analysis on a specific area of the company such as a branch, division or large department. 2. Identify and briefly describe a current organisational problem or challenge faced by your chosen organisation. Relevant problems or challenges may include high turnover, low engag
ement among workers, the need to implement a change within the organisation, loss of revenue or market position etc. Note that these are only examples and you are free to focus on other problems that are relevant to the specific organisation. 3. Critically analyse the problem or challenge you have identified drawing on relevant frameworks and concepts from Managing People and Organisations. Based on your analysis, make specific recommendations on how to resolve the problem or challenge and how to improve the organisation’s effectiveness in dealing with the issue. The recommendation section should be as thorough as the analysis section and approximately equal in length. Guidelines: ï‚· The assessment should be presented in a report format. ï‚· Does your review contain a coherent argument or set of points presented within the length limit? ï‚· Do your recommendations in the improvement plan logically follow from your analysis? ï‚· Avoid long and detailed descriptions of the problems or challenges you have identified, a short description with the necessary details is sufficient so that you can spend most of your time on your analysis and the recommendations. Assessment 3: Final Examination Weighting: 50% Length : 2 Hours and 10 Minutes SUBJECT RESOURCES Prescribed Textbook (compulsory) Samson, D. & Daft, R. L. (2015), Management: Asia Pacific Edition, 5 th ed. South Melbourne, VIC, Cengage Learning Australia. Recommended Reading Bartol, K. et al. (2011) Management: a Pacific Rim focus, 6th ed., Sydney, McGraw Hill Cole, K. (2012), Management: Theory & Practice, 5th ed., Pearson, Australia. Clegg, S., Kornberger, M., & Pitsis, T. (2011) Managing & Organizations: An Introduction to Theory and Practice, London, Sage HC1031 Managing People and Organisations T1 2017 9 Robbins, S. P., DeCeruzo, D. A. & Coulter, M. (2012), Fundamentals of Management, 8 th ed., Pearson Education. Recommended Journal Recommended Online sources Academy of Management Journal Decision Sciences Harvard Business Review Journal of Management Organizational Science Strategic Management Journal Abc.com.au Bloomberg.com Cnn.com.au Forbes.com Smh.com.au LECTURE SCHEDULE/SYLLABUS Wk Topics scheduled Assessment Tutorial Activities Chapters 1 The changing world of management 1 2 Pioneering Ideas in Management & Understanding Its Environment 2 3 Managing in a global environment 4 4 Managerial Decision Making 9 5 The Organisation’s Goals, Plan & Strategies 7-8 6 Fundamentals of Organising In-class test 10 7 Managing Change and Innovation 11 8 Individual Behaviour in Organisations 14 9 Leadership 15 10 Managing Teams and Groups Group Report 18 11 Organisation Control 19 12 Revision Examination week* * Note: Students must consult the Academic Calendar and Blackboard for the dates of the Examination Week. STUDENT ASSISTANCE Studying in higher education presents many experiences and challenges. These might involve academic, personal and/or professional issues. At Holmes Institute, we have a range of people who can help you with various challenges. The following table identifies contact points should you require any support. SUPPORT REQUIRED WHO TO CONTACT Information for Current Students Holmes Institute Student Handbook: Academic Probation / Mentoring Academic Mentors, Associate Dean Accommodation Holmes Institute Home Stay Computers, Blackboard, Email IT Help Desk Disability Needs Holmes Institute Campus Directors Employment and Careers Career Development Team Enrolment Higher Education Coordinator Exams Higher Education Coordinator Financial Issues Holmes Institute Campus Directors Personal Issues National Higher Education Program Manager, Mentoring Team Proquest Database Librarian on each Campus Study Skills Holmes Institute Academic Support & Study Skills Team Visa Issues, COEs etc. Higher Education Coordinator . HC1031 Managing People and Organisations T1 2017 10 GLOSSARY OF DIRECTION WORDS FOR ASSESSMENT QUESTIONS Analyse Show the nature of something identifying the essential elements and g how they are related. Argue Present the case for and/or against a particular proposition. Compare Identify the characteristics/qualities that resemble each other. Look for similarities but also differences. Contrast Emphasize differences between things, events, problems, or qualities. Criticise Express your judgement about the truth of factors or views mentioned. Come to conclusions and discuss the positive points as well as possible limitations. Define Give clear and concise meanings of an item. Do not provide a detailed explanation but include limits of the definition and how the item defined differs from other items. Describe Recount, characterise, outline, and relate in sequence. Discuss Examine, analyse and give reasons for and against. Be comprehensive in your answer and give details, usually to assess how satisfactory something is. Evaluate Carefully appraise in relation to some standard including advantages, limitations, the costs and benefits as appropriate; attempt to make a judgement. Examine Investigate critically, appraise a subject or matter in detail. Explain Clarify, interpret, and elaborate on the material presented. Give reasons for differences of opinion or results, and try to analyse reasons behind it. Illustrate Use a concrete example, diagram, or figure to explain or clarify a problem or issue. Indicate Identify and then focus attention so as to clarify. Justify Prove or give reasons for particular conclusions or decisions. Outline Present the main features or aspects showing main points and subordinate points. Do not include minor details and emphasize the classification of things. Review Examine a subject critically, analysing and commenting on important or controversial statements. State Present the main points in a brief and clear sequence. Do not give specific details or examples. Summarise Give the main points or facts in a condensed, concise form. (Source: Adapted from Monash University, http://www.monash.edu.au/lls/llonline/quickrefs/29-directionwords.xml, accessed 14 February 2013) HC1031 Managing People and Organisations T1 2017 11 This subject outline was prepared by the Course Development Team for the Undergraduate Programs, Faculty of Higher Education, Holmes Institute. It was correct at the time of publication. Change to the Subject Outline may occur at any time. However, the Faculty of Higher Education endeavours to inform the students accordingly. This publication is copyright. Apart from any fair dealing for the purpose of private study, research, criticism, or review as permitted under the Copyright Act, no part may be reproduced by any process or placed in computer memory without written permission. Enquires should be made to Holmes Institute Faculty of Higher Education. © Copyright 2016.
