Leading Change in the IT Organization

Leading Change in the IT Organization

INTRODUCTION

In Unit 5, we explore the CIO’s role in leading change both within the IT organization as well as leading change across the enterprise. Without a means of making changes to the organization, strategy, tactics, and so on, all one can do in a leadership role is serve as a caretaker. And organizations left with a caretaker will wither and die.

Change is good. Change is necessary—and leading change is challenging. More relevant to the CIO’s world are the unique challenges of making changes in an organization accustomed to rapid technological change. Dealing effectively with technological change has both similarities and differences with organizational change. Leveraging that knowledge is key to moving the IT organization and its parent enterprise forward.

OBJECTIVES

To successfully complete this learning unit, you will be expected to:

1. Analyze the ways in which IT and the IT leader can best support and drive change across an enterprise.
2. Propose a change management process for implementing changes in an organization that will improve business performance, including a supported rationale.
3. Describe an implementation process for IT changes in a change management process, supported by change management theories.
4. Evaluate IT leadership’s role in a proposed change management process.
5. Outline, explain, and organize the main points of an IT enterprise strategy project.