Topic: Customer Service
Order Instructions:
choose one company with an excellent customer service reputation, and one with a poor (or less than perfect) customer service reputation. These companies must be similar. If you can do Apple vs Dell, that would be great. But I will be happy with any well written paper. Compare and contrast the customer service reputations of these two companies. Your paper should address the following questions.
a. What is the company with good customer relations doing right?
b. What is the company with poor customer relations doing wrong?
c. What are the results of the actions of the companies? For instance, financial, public relations, or employee issues?
……………………………………………………………………………………………………………Place an order with us to get a customized paper similar to this or any related topic. NB: The assignment will be done from scratch and it will be 100% original.
