Assessing Conflict Capability
Write a 275 word response to the following case study questions.
Q1. Based on your educated guess for each employee, what would you say is his or her conflict capability? Is the employee an opportunistic, rules, self-aware, or goal-level individual?
Q2. What are the potential conflicts you might anticipate in More Power’s work environment? Think in terms of paired relationships (e.g., Joe and Jim, Joe and Tina, Sally and Fred, Fred and Anton, Joe and Kim). Based on how you scored and identified the individuals involved in each paired relationship, what will be the best approach to addressing the potential conflict, given the conflict capability of each individual? Discuss as many paired relationships as possible.
Course material: Conflict Survival Kit Tools for Resolving Conflict at Work 2nd Edition, by Daniel B. Griffith and Cliff Goodwin, pg. 140