Review Kaizen 4 step improvement process and use it_x000D_
_x000D_
Overview_x000D_
_x000D_
1) Read, Analyze info on manufacturing, engineering ,installs (service )_x000D_
2) Cross reference to customer€™s feedback. 5 customers €˜€™issue€™€™(Plot 5 UP€™s-key customer issues/measures_x000D_
3) Combine input, create AS-IS flow chart (value stream map) for total process with notes on issues in each area (Cross relate to any Data in Rev 2. Data )_x000D_
4) Do cause-effect Diagram for key problems-5 (Whys) Root cause_x000D_
5) Create Desired to-be (Future State ) Flow chart_x000D_
6) Does a Simple Gantt chart with plausible time frames for various improve initiatives?

Kaizen assignment
Review Kaizen 4 step improvement process and use it

Overview

1) Read, Analyze info on manufacturing, engineering ,installs (service )
2) Cross reference to customer’s feedback. 5 customers ‘’issue’’(Plot 5 UP’s-key customer issues/measures
3) Combine input, create AS-IS flow chart (value stream map) for total process with notes on issues in each area (Cross relate to any Data in Rev 2. Data )
4) Do cause-effect Diagram for key problems-5 (Whys) Root cause
5) Create Desired to-be (Future State ) Flow chart
6) Does a Simple Gantt chart with plausible time frames for various improve initiatives?

GEN X Service group data

Type
DATE # Service calls Code probs Miss parts Equip Fail Training Calibration Other
Q1 2010 330 135 25 40 45 70 15
Q2 2010 280 110 30 26 38 55 21
Q3 2010 360 125 44 40 48 65 38
Q4 2010 410 170 40 45 50 80 25
Q1 2011 590 320 66 30 66 95 13
Q2 2011 660 250 45 60 80 180 45
Q3 2011 800 330 70 50 94 165 91
Q4 2011 1400 700 120 60 120 330 70
Q1 2012 1200 500 95 64 110 410 21
Q2 2012 1100 550 90 45 75 330 10
Q3 2012 1600 700 85 82 160 525 48
Q4 2012 1800 950 69 50 55 650 26

Note. AXIS 2000 introduced to market Q1 2011