FOUNDATIONS OF OPERATIONS MANAGEMENT

Learning outcomes
A. Knowledge and understanding
A2. Demonstrate general understanding of the international dimension of business organisations and their context.

B. Cognitive skills
B2. Adopt logical approaches to problematic business situations.

C. Practical and professional skills
C1. Demonstrate reading effectiveness through the recognition and retention of key points.
C4. Plan by setting achievable goals obtained through structured action.

D. Key transferable skills
D1. Demonstrate commitment to personal development through on-going learning to meet the needs of the rest of their degree and future employment.
D4. Take into account the individual needs of others in cross-cultural situations.

GUIDELINES

D1 requires you to find out more about these types of business and processes through research. The extent to which you achieve that will be evident from your submission and it is therefore not assessed separately.
D4 requires cross cultural factors to be taken into account. These are not directly part of the Operations Module, so again you will have to find out – ideally from natives of the relevant cultures.
A2, B2, C1, C4 are tested across the case study tasks.
The number of marks for each task or part of it is shown in brackets after it.
As a rough guide, where the response is in prose (writing), you should write approximately 25 words per mark.
Where the response is a calculation, show all your workings since marks are awarded for method as well as for the answer.
Where the response is a diagram, marks are awarded both for overall impression and for elements of the diagram (more elements – more marks).
While it is recognised that you may discuss the tasks with others, including a private tutor, what you eventually hand in must be entirely your own work. (Assessors can even tell which sentences you have had help with!)