Director of Customer Services

Director of Customer Services

You are a Director of Customer Services at YourFace. YourFace is the number one social
networking site. The company has recently instituted a new policy that allows third party
companies to access all private data of the entire subscriber base of YourFace. Some savvy
customers have started contacting your office regarding what they are calling a breach of
privacy. You are aware that these privacy breaches are real. Customer addresses, phone
numbers and personal information are being given to thousands of companies in exchange for
large profits to your company. What do you advise your staff to do in terms of alerting your users
about this breach of privacy? Do you send out a mass message to all users on how to access
their privacy settings or do you leave things as they are? Apply the principles of utilitarianism in
your assessment.
Requirements:
1) Read case study above.
2) You must use the following theories: Applications of Utilitarianism and Duty Ethics.
3) Answer these questions: Do not bullet or number your responses.
a) If I was a utilitarian, what would I do? What are the strengths/weaknesses of this
theory in this scenario?
b) If I was following Kant’s duty Ethics, what would I do? What are the
strengths/weaknesses of this theory in this scenario?
c) What would you do in this situation? Just give me your personal perspective – no
theory required for this question.
4) In concise and complete sentences (using essay format), explain your ethical reasoning!
What might an act utilitarian advise you to do in the following case scenarios? What
might a rule utilitarian advise you to do in the same case scenarios? Give specific
reasons to support your answers.
Technical Requirements :
? All papers must be 5 pages full.
? Please use Times Roman 12 pt. Double space
? Paper should have introduction, body and conclusion.
? DO NOT copy paste the case study into the paper.
? DO NOT summarize the case study to take space and meet the full page requirement.
? DO NOT cite any random source from the internet. Please use academic sources only!
? Include references and citation APA style if you cite. THIS IS A MUST
? Any sign of plagiarism will cancel the job immediately. Work will be checked in
several plagiarism checker apps.