Paper details
Clear organizational goals can drive employee efforts throughout the organization. So can the organization’s values. Quicken
Loans was named number 12 in Fortune Magazine’s 2015 rankings for 100 Best Companies to Work For in America (the
12th year they have been on the list). Why? In part because it is a valuesdriven
firm with strong corporate goals that translate
into how work gets done on a daily basis.
Read about Quicken Loans in the following research report:
Quicken Loans. (2015) In Great Places to Work. Retrieved from http://us.greatrated.com/quickenloans
Now, check out the Quicken Loans website to get a look at the company from an “official” point of view. Scroll down to “Why
you should use Quicken Loans.” Be sure to click on the link to “Our Values.”
Quicken Loans: About us. (2015) Retrieved from http://www.quickenloans.com/about
You may also want to review the following OPN website:
Organizational Goals Can Be Powerful Energizers. (n.d.). U.S. Office of Personnel
Management.http://www.opm.gov/perform/articles/2000/apr007.
asp
In a 4to
5page
essay, address the following:
•Define the problem: Discuss Quicken Loans’ key goals and values. Conduct research about working at Quicken Loans to
get more than just the company’s view from its website. For example, the site “Glass Door” contains proandcon
reviews of a
number of companies by current and former employees. (Note: Do not use Wikipedia as a source. It is acceptable to use
Wikipedia as a starting point to get background information, but always verify the information from a more reliable source.)
•Analyze the cause: How do Quicken Loans’ corporate values and goals concerning employees, customers, and the
business affect the job satisfaction and motivation of the people who work there? To answer this question, analyze the effect
Quicken Loans’ goals and values have on job satisfaction and motivation by using the Job Characteristics Model (from the
Background materials). Bring in what the Job Characteristics Model teaches us by using examples from the Quicken Loans’
approach. Emphasize skill variety, task identity, task significance, autonomy, and feedback (job characteristics). Then make
the argument (providing evidence from employee comments or surveys) that this affects experienced meaningfulness
